Here’s a case study in how one (very large) mission organization handles unreached people group data and the correcting thereof. The IMB monitors and manages feedback with a goal of listening particularly to field practitioners — those who live and minister on the local level. Jim, the lead researcher, wrote to Brigada this past week, “We consider them as our primary authorities, even beyond public information which is often biased by governments, religious authorities and census takers. Each month we process several hundred pieces of feedback for adding people groups, deleting people groups, modifying people group information, changing engagement status or some other data attribute, so these documents are important for all Evangelical partners.” It’s an important question — one that we all value highly.
How does IMB handle feedback about people groups?
IMB is grateful for thoughtful, well-sourced feedback received from our partners. Such feedback increases the quality and accuracy of the Church Planting Progress Indicators (CPPI) people group list and is essential for sharpening the information we supply to those involved in strategic engagement, discipleship and church planting around the world.
IMB acts on all partner feedback about the CPPI within 60 days as follows:
1. Global Research
All feedback is routed to the Global Research Information Center (GRIC) email@example.com.
The Analysis Services Team (AST) takes the following actions in regard to partner feedback:
*If feedback does not provide a well-sourced, clear recommendation for change, AST contacts the sender for further details.
*If feedback provides a well-sourced, clear recommendation for change, AST forwards the feedback to an affinity Strategy Research Associate (SRA).
*Specific information is needed when suggesting that a people group be added to the list. (See attached “How do I recommend that a people group be added to CPPI?”)
2. Field (IMB Strategy Research Associate, IMB Cluster Strategy Leader, and Other Partners with Firsthand Knowledge)
After review and in consultation with field partners, the SRA:
*Makes the suggested change to the CPPI database. A comment is entered in CPPI to note the nature of the change, or
*Does not make the suggested change to the CPPI database. A comment is entered in CPPI to note why the change was not made.
3. Global Research
If feedback has not resulted in a decision by the field within 45 days, the Analysis Services Team will remind the SRA that a decision about the feedback is due within the next 15 days.
If feedback has not resulted in a decision by the field within 60 days, the Analysis Services Team will act on behalf of the field as noted in #2 above.
When a decision is reached, GRIC will communicate the decision to the person who provided the feedback.
This explains in detail how this monitoring and managing process works out practically. It’s a good sampling of how carefully our researchers are handling these data. Let’s remember to pray for them — researchers at IMB, Wycliffe, JoshuaProject.net, Finishing the Task, etc. From their data flow a lot of our mobilization throughout churches and agencies. Thanks Jim!